And yes, accident victims frequently lose the last 5 minutes, and often more than that, due to the way memory encodes from short-term to long-term storage. Trauma interrupts the process and memories can be lost. But if Anna could recall the general situation Charlotte was in -- maybe something that Charlotte felt trapped or conflicted about -- that would be a hint as to why.
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And yes, accident victims frequently lose the last 5 minutes, and often more than that, due to the way memory encodes from short-term to long-term storage. Trauma interrupts the process and memories can be lost. But if Anna could recall the general situation Charlotte was in -- maybe something that Charlotte felt trapped or conflicted about -- that would be a hint as to why.